Politique de confidentialité

At LIVA Foods, we are committed to protecting the privacy of our customers' personal information. This privacy policy explains how we collect, use, disclose, and safeguard the personal information you provide to us when accessing or using our website.

Information We Collect:

Personal Information: When you place an order or create an account on our website, we may collect certain personal information such as your name, email address, shipping address, billing address, and phone number.

Payment Information: We do not collect or store payment card details. All payment transactions are securely processed by our third-party payment processors.

Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information for aggregate use.


Use of Information:

We use the personal information you provide to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.

We may use your email address to send you promotional offers, newsletters, and updates about our products or services, but only if you have provided your consent to receive such communications. You may unsubscribe from these communications at any time.

We may use non-personal information (such as aggregated and anonymized data) for analytical purposes to improve our website, products, and services.


Disclosure of Information:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as our shipping carriers or payment processors.

We may disclose your personal information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or ensure the safety of our users.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.


Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and gather information about your usage patterns. You can manage your cookie preferences through your browser settings.


Your Rights and Choices:

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any concerns about your personal information, please contact us using the information provided below in the Contact section.


Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information.


Changes to the Privacy Policy:

We reserve the right to modify and update this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We recommend referring back to this policy to ensure you remain up to date.


Contact Us:

If you have any questions, concerns, or requests regarding this privacy policy or our practices, please contact us at marketing@livafoods.com.